RénosVue is a visual documentation service for construction and renovation work, intended for contractors and homeowners, mainly in Quebec. This policy describes site forms, the local demonstration and files created during the beta. Do not use personal information or real client photos in the local demonstration.
Information collected
On this site, we may collect your email, your consent, your role, a message and optional details (name, company, phone, region, trade, project volume and software used), only if you provide them.
A file created through the API may also include job-site photos and a client reference supplied by the contractor. Except for the public fictional demo, viewing requires an access key. A client link contains a secret key, is valid for 7 days, and can be replaced or revoked by the contractor. Anyone with the complete link can view the file without an account: the link does not verify the recipient’s identity. Never send the contractor link to a client. Revocation may take time to propagate and does not remove copies already downloaded.
Site usage measurement
We count certain site actions (opening the demo, viewing the fictional report, contact clicks, displaying a form’s first field, first non-empty input or selection, and submission errors), by public-page category and predefined location. Form views and starts are counted at most once per page load, not as unique visitors. This internal measurement uses no cookies or visitor identifier. No free-text fields, email addresses, form contents, photos, file URLs or file keys are included in these events.
Events are stored with Cloudflare for no more than 30 days, and statistics are accessible only in our private request-management area. Do Not Track and Global Privacy Control signals disable navigation events. A successful request is still recorded operationally on the server so we can handle it.
Use
- Contact you about your request and trial terms.
- Reply to a contact request.
- Present photos and descriptions in a beta file and operate the service. Any billing arrangements will be explained before a commitment.
We do not use your job-site photos for advertising. Learning cases, if any, will be anonymized, kept separate from private files, and validated before any educational use.
Retention and location
Information is kept only as long as needed for the purposes described, then deleted or anonymized. Hosting may involve providers in Canada or abroad. We will seek suitable contractual measures, including with regard to Quebec’s Law 25.
Your rights
You may request access, correction or deletion of your information, subject to exceptions provided by law. To exercise these rights: bonjour@renosvue.ca.
Photos and location
New uploads through the interface are converted to JPEG, then the server removes APP and COM metadata segments, including common EXIF/GPS, IPTC and XMP segments. This does not hide information visible in the image, such as an address, face or identity document. Existing photos are not automatically reprocessed. Do not photograph people without consent and review your images before sharing.
Minors
The service is not intended for people under 14.
Changes
This policy will be updated before the paid application launches. The date at the top of the page is authoritative.